Business Meeting



This course covers the skills required for an individual to give and receive feedback effectively. We are continuously in the position of giving feedback and receiving feedback to those we work with, including managers, colleagues and clients. All of us have been giving and receiving feedback all of our lives, so this is not a new skill.

Most people have had positive and negative experiences with feedback. The aim of this session is to explore the benefits of feedback and learn how to make it constructive for yourself and the other party.

The issues involved in providing feedback are addressed using several models to explore the best approaches to take for different individuals.

The participants will take part in practice sessions to experiment with the skills needed to provide constructive feedback.


By the end of this course participants will be able to:

  • Explain the key factors in giving, receiving and seeking feedback

  • Explain the importance of feedback in the workplace

  • Demonstrate the skills of giving and receiving feedback

  • Identify other issues to be considered when giving and receiving feedback

  • Demonstrate the use of a feedback model


For Workplace Groups

  • Staff involved in the process of giving and receiving performance feedback


This workshop can be run over one or two days.


Full Day Workshop Rate

  • $3200 + GST

Our workbooks are printed in full colour and are wire bound and cost $25 + gst per person, these will include copies of the slides presented on the day and supporting resources.


Our straightforward approach is specifically tailored to our clients’ unique needs. We offer practical solutions that will improve the dynamics and enhance the productivity of your business.​

  • The workshop will be contexualised to your workplace;

  • Training personnel are highly qualified and experienced;

  • We provide you with the best support and encouragement;

  • Training can be delivered on site at your workplace;

  • Training resources are of the highest standard;

  • We are flexible to take into account your requirements.

We aim is to assist and support our clients in a safe, non-threatening environment to achieve their business goals. We always strive to be flexible and make decisions quickly to support the client’s changing needs.


McMillan will provide our clients a highly experienced trainer who will spend time during an initial consultation to gain an understanding of your requirements, the desired outcomes, the reason behind needing the training. From there we will contextualize our the workshop to meet the outcomes required.

Our trainers will develop workbooks, powerpoints and supporting resources.

On the conclusion of the workshop, evaluation forms will be distributed to all participants for completion. From the information gathered, we will compile an evaluation report which is forwarded on to the course organizer.


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