The Diploma of Leadership and Management qualification reflects the role of individuals who apply knowledge, practical skills and experience in leadership and management across a range of enterprise and industry contexts.
Individuals at this level display initiative and judgement in planning, organising, implementing and monitoring their own workload and the workload of others. They use communication skills to support individuals and teams to meet organisational or enterprise requirements.
They plan, design, apply and evaluate solutions to unpredictable problems, and identify, analyse and synthesise information from a variety of sources.


By the end of this qualification participants will be able to:

  • communicate with business contacts to promote the goals and objectives of the business

  • obtain feedback from colleagues and clients

  • lead, plan and supervise the performance of team members to develop team cohesion and to foster innovative work practices

  • access and assess information for accuracy and relevance

  • develop strategies for minimising risks

  • identify networking opportunities and developing operational strategies to ensure the viability of the business

  • instigate new or different work practices to improve productivity or service delivery

  • allocate work to meet time and budget constraints

  • develop plans and schedules

  • participate in professional networks and associations to obtain and maintain personal knowledge and skills

  • systematically identify learning and development needs

  • use business technology to access, organise and monitor information.



  • BSBLDR502 Lead and manage effective workplace relationships

  • BSBLDR511 Develop and use emotional intelligence

  • BSBMGT517 Manage operational plan

  • BSBWOR502 Lead and manage team effectiveness


  • BSBFIM501 Manage budgets and financial plans

  • BSBINN502 Build and sustain an innovative work environment

  • BSBDIV501 Manage diversity in the workplace

  • BSBLDR513 Communicate with influence

  • BSBMGT516 Facilitate continuous improvement

  • BSBPMG522 Undertake project work

  • BSBWOR501 Manage personal work priorities and professional development

  • BSBADM502 Manage meetings


For Individuals

  • Self-paced learning with regular ongoing support​.  Hard copy resources or online learning options are available depending on your learning preference.

For Workplace Groups

  • A calendar of face to face workshops will be developed in consultation with corporate clients


Participants will have unlimited support from our team of dedicated trainers and administration staff for the duration of the program.


Participants will be required to reflect on the topics covered and how they apply to their current work practices. They are also encouraged to discuss the topics with their supervisor and colleagues to gain a broader understanding.


As a formal component of the program, each participant will be assessed to make sure they meet the requirements of the qualification.​ Assessment formats include:

  • Skills recognition (RPL) - allows participants to gain credit for skills and knowledge you already have

  • Knowledge questions – written questions to demonstrate the essential knowledge requirements outlined in the unit of competency

  • Performance tasks – a series of observable tasks to demonstrate the practical skill requirements outlined in the unit of competency


Approximately 12 months. 

  • Depending on your current level of experience, course work can take up to 10 hours per week. 

  • Learners can commence at anytime.


On completion of all assessment work, participants will receive their nationally recognised certificate within 30 days.


Standard Fee

  • $4,250

Traineeship Fee​

  • If you or your employees work in the ACT, McMillan has government funded places available.  Traineeship fees will reduce the Standard Fee for this course.  Please click here to check eligibility criteria.​


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