Working Together


This qualification allows for the attainment of competencies required for independent and self-directed work in the public sector. There may be supervisory responsibilities.
The generalist qualification is particularly suited to those working in an environment where there are a range of responsibilities which are diverse in nature rather than within a narrow specialisation and/or who work in small or regionally based organisations. Chosen elective units should reflect the responsibilities of the individual.



  • PSPETH003 Promote the values and ethos of public service

  • PSPGEN047 Promote diversity

  • PSPGEN054 Use complex workplace communication strategies

  • PSPLEG003 Promote compliance with legislation in the public sector


  • BSBWHS301 Maintain workplace safety

  • PSPGEN050 Manage conflict

  • PSPGEN052 Undertake and promote career management

  • PSPGEN053 Provide leadership

  • PSPMGT007 Manage risk

  • BSBLDR511 Develop and use emotional intelligence

Plus, your choice of of one of the following:

  • PSPGEN056 Facilitate change

  • PSPPCY006 Develop organisation policy

  • BSBPMG522 Undertake project work


For Individuals

  • Self-paced learning with regular ongoing support​.  Hard copy resources or online learning options are available depending on your learning preference.

For Workplace Groups

  • A calendar of face to face workshops will be developed in consultation with corporate clients


Participants will have unlimited support from our team of dedicated trainers and administration staff for the duration of the program.


Participants will be required to reflect on the topics covered and how they apply to their current work practices. They are also encouraged to discuss the topics with their supervisor and colleagues to gain a broader understanding.


As a formal component of the program, each participant will be assessed to make sure they meet the requirements of the qualification.​ Assessment formats include:

  • Skills recognition (RPL) - allows participants to gain credit for skills and knowledge you already have

  • Knowledge questions – written questions to demonstrate the essential knowledge requirements outlined in the unit of competency

  • Performance tasks – a series of observable tasks to demonstrate the practical skill requirements outlined in the unit of competency


Approximately 12 months. 

  • Depending on your current level of experience, course work can take up to 10 hours per week. 

  • Learners can commence at anytime.


On completion of all assessment work, participants will receive their nationally recognised certificate within 30 days.


Standard Fee

  • $4,250

Traineeship Fee​

  • If you or your employees work in the ACT, McMillan has government funded places available.  Traineeship fees will reduce the Standard Fee for this course.  Please click here to check eligibility criteria.​


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