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Executive Officer; Program Consultant; Program Coordinator

The Diploma of Business qualification reflects the role of individuals with substantial experience in a range of settings who are seeking to further develop their skills across a wide range of business functions.


By the end of this qualification participants will be able to:

  • Apply a broad range of business skills demonstrating an understanding of strategic concepts with substantial depth in some areas;

  • Apply knowledge and technical skills to a range of situations both predictable and unpredictable;

  • Access, sort, and evaluate information, using it for planning, monitoring and forecasting;

  • Analyse and plan approaches to technical problems or management requirements;

  • Train, supervisor and coach others if required.



  • BSBADM502 Manage meetings

  • BSBADM504 Plan and implement administrative systems

  • BSBLED502 Manage programs that promote personal effectiveness

  • BSBMGT403 Implement continuous improvement

  • BSBPMG522 Undertake project work

  • BSBWOR501 Manage personal work priorities and professional development

  • BSBMGT516 Facilitate continuous improvement

  • BSBLDR511 Develop and use emotional intelligence


For Individuals

  • Self-paced learning with regular ongoing support​.  Hard copy resources or online learning options are available depending on your learning preference.

For Workplace Groups

  • A calendar of face to face workshops will be developed in consultation with corporate clients


Participants will have unlimited support from our team of dedicated trainers and administration staff for the duration of the program.


Participants will be required to reflect on the topics covered and how they apply to their current work practices. They are also encouraged to discuss the topics with their supervisor and colleagues to gain a broader understanding.


As a formal component of the program, each participant will be assessed to make sure they meet the requirements of the qualification.​ Assessment formats include:

  • Skills recognition (RPL) - allows participants to gain credit for skills and knowledge you already have

  • Knowledge questions – written questions to demonstrate the essential knowledge requirements outlined in the unit of competency

  • Performance tasks – a series of observable tasks to demonstrate the practical skill requirements outlined in the unit of competency


Approximately 12 months. 

  • Depending on your current level of experience, course work can take up to 10 hours per week. 

  • Learners can commence at anytime.


On completion of all assessment work, participants will receive their nationally recognised certificate within 30 days.


Standard Fee

  • $4,250


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