Call 02 6230 0266

Login to Online Courses

Facilitation Skills Training

Course Overview

Skilled facilitation enables groups to develop plans, overcome problems, make decisions and find common agreement in a more effective manner than they would normally do. This course will teach participants how to perform as facilitators who can effectively draw out and process participant input for the purpose of moving a discussion forward.

Pricing information

Learning Outcomes

By the end of this course participants will be able to:

  • Identify and explain the process and values of facilitation
  • Recognise and act upon group dynamics
  • Build consensus and address resistance
  • Develop strategies for handling difficult behaviour in a group
  • Maintain a neutral and bipartisan stance
  • Develop SMART session objectives
  • Develop a facilitation session plan
  • Identify and cater for different learning and behavioural styles
  • Conduct a facilitation session with a moderate level of confidence
  • Identify further development needs as a facilitator

Target Audience

This course is for staff who are running group sessions that require input from participants.


This course can be tailored to business needs and can be run over one or two days.

Get Started

To book this workshop today or to find out more, please submit your details below and we will be in contact immediately.


Email - we will try to reply to your email today

Phone - in case we need to clarify anything

Workshop Name

Notes - just let us know a little about your training needs


Great course, will recommend to others.

Other Services


Participants attending McMillan courses will experience a different kind of learning that produces transformation in not only their attitude but also in the way they apply the information.


McMillan can tailor and customise all of our Qualifications and Short Courses to ensure that students understand the direct application of learning and have a great impact directly in the Department.

Identify your organisation’s training needs Contact us today