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Coaching in the Workplace Training

Course Overview

Coaching is an approach to assisting other, usually less experienced, in acquiring new or additional skills and in improving their performance.

Coaching is used with learners who need direction and supervision because they may be inexperienced in some areas. Coaching also provides support and praise to build self-esteem and involvement in decision making. Effective coaching also enables the experienced learner to increase his/her commitment to doing a good job.

You don’t have to be a trainer to act as coach in the workplace. Identifying gaps in performance, developing and providing coach sessions to fill those gaps and giving good feedback is good business.

Anyone who knows the job; has good communication skills; and is willing to share can be a good coach.

Pricing information

Learning Outcomes

By the end of this course participants will be able to:

  • Describe what coaching is and identify what constitutes good coaching
  • Demonstrate the use of a coaching model
  • Plan and document a coaching session
  • Describe how people learn and identify strategies to assist the learner
  • Participate in skills practice, demonstrating skills and strategies utilised in workplace coaching
  • Complete a self assessment and personal development plan for ongoing learning

Target Audience

Individuals who have the desire to be an effective coach in the workplace


This course can be tailored to business needs and can be run over one full day or a half day

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To book this workshop today or to find out more, please submit your details below and we will be in contact immediately.


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Participants attending McMillan courses will experience a different kind of learning that produces transformation in not only their attitude but also in the way they apply the information.


McMillan can tailor and customise all of our Qualifications and Short Courses to ensure that students understand the direct application of learning and have a great impact directly in the Department.

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