McMillan Staff Development

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Emotional Intelligence

About the Workshop

Emotional Intelligence is the ability to understand and manage one’s own emotions and those of others.

In this Emotional Intelligence training course, participants will learn the techniques that help develop self awareness, self management and other emotional intelligence dimensions.

Learning Outcomes

By the end of this course participants will be able to:

• Learn the business case for applying emotional intelligence at work
• Understand the nature of emotional intelligence and how the human brain works
• Develop self awareness and discover your genius
• Develop self management skills
• Develop and apply social awareness skills
• Develop and apply relationship management skills

Target Audience

Individuals who want to understand the role that emotions play in their performance and effectiveness of work

• Courses
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